Services
We’re expert in clinical operations, FQHC billing, collection services, real-time support, and best practices consulting.
We know that no two community health centers are alike, and that each has its own unique needs. That’s why we offer a broad range of comprehensive management and consulting services that we can tailor to each health center’s specific needs:
Billing and Revenue Cycle Management Services enable the health center to out-source the billing and collection of claims for:
- Efficient and timely billing performed by expert staff
- Seamless coordination between the health center and the outside billers
- On-going monitoring of the health center’s accounts receivable
- Prompt follow-up of denied claims and patient self-pay billing
Onsite “Best Practices” Consulting Services provided by community health experts who partner with the health center to:
- Establish and implement superior practices
- Guide the health center’s staff in the efficient use of software and systems
- Increase the efficiency of administrative and clinical operations
Exceptional Support and Training
- Real-time Response – Calls to our Help Desk are answered by an Account Manager. The Account Manager’s guidance and familiarity with the health center ensures that costs are reduced, staff productivity is increased, and patient care operations are improved.
- Easy Communications – In addition to telephone and email, our ManageNet Web-based communications platform enables health center staff and our staff to collaborate and exchange information for all support services.
- On-going Training - The health center’s staff is kept up-to-date in optimally using our state-of-the-art solutions to meet the health center’s ever-changing needs.